Soft limits

The resources in our API, such as users, custom fields and custom field options, are all subject to soft limits.
Soft limits set a cap on the number of resources, of a specific type, that can be created.

The purpose of soft limits is to limit the havoc from some types of errors,
such as a loop adding an infinite amount of users.

The error from soft limits will be 423 Locked.

In that case, get in touch and we'll raise the limit.

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Soft limit example

A company with 1000 employees may get a soft limit capping the number of
users at 1,500, whereas a company with 100 employees may have a soft limit of 200 users.
If your company grows rapidly you may hit the soft limit, and ask us to have it raised.